We’re partnering with a well-established national organisation currently undergoing a large-scale network transformation across 31 sites. With approximately 1,000 users nationwide, this is a hands-on, varied support role within a business investing heavily in its technology landscape.

What You’ll Be Doing

• Provide Level 1 IT support across 30+ sites nationwide
  
  
• Windows OS administration (Windows 10/11)
  
  
• Active Directory user and access management
  
  
• Device builds and deployments
  
  
• Work within FreshDesk ticketing system
  
  

About the Environment

• Large national footprint with 30+ sites
  
  
• Active network transformation programme underway
  
  
• Windows-based environment
  
  

What We’re Looking For

• 1–3 years’ IT support experience
  
  
• Strong Windows OS knowledge
  
  
• Active Directory experience
  
  
• Strong communication and customer service skills
  
  
• Someone proactive, reliable and keen to grow their technical capability
  
  

Why Join

• Extra month’s salary paid annually as a bonus
  
  
• Flat structure with direct exposure to IT leadership
  
  
• Onsite, collaborative IT team
  
  
• Stable, long-term opportunity in a supportive environment
  
  

If you're looking for a hands-on support role within a business undergoing significant technology uplift, apply now.